Order completion issue.

Incident Report for Picup

Resolved

A bulk rehydrate of the affected orders has been performed.
Posted Oct 19, 2026 - 08:36 SAST

Monitoring

A degradation in Eventstore resulted in some deliveries not being in the correct state. This problem has resolved, we are busy monitoring the situation and fixing the orders affected.
Posted Oct 19, 2026 - 08:09 SAST
This incident affected: Delivery Processing and On Demand services (Order Synchronization, Picup Driver App).