All Systems Operational

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A summary of the Picup system and its Operational status.

Uptime over the past 90 days. View historical uptime.
Delivery Processing and On Demand services Operational
API's Operational
Buckets Operational
Driver Lottery Operational
Driver Tracking Operational
Enterprise Portal Operational
Order Ingestion Operational
Order Synchronization Operational
Picup.co.za Operational
Picup Driver App Operational
Single Point Deliveries Operational
Support Calls/Help center Operational
Webhooks Operational
External Service Providers Operational
Cloudflare Cape Town, South Africa - (CPT) Operational
Cloudflare Johannesburg, South Africa - (JNB) Operational
Google Cloud Services Operational
Jira Service Management Service Portal Operational
Routific Operational
TMS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Degradation to Deliveries
Resolved - Earlier today, from 07:32 to 07:45 we had a disruption to driver deliveries that has now resolved.
Oct 24, 09:22 SAST

Oct 23, 2026

Delivery and order degradation
Resolved - This Incident has been resolved.
Oct 23, 13:09 SAST
Monitoring - Deliveries are occurring again, we are closely monitoring the situation.
Oct 23, 12:46 SAST
Identified - An issue affecting deliveries has been identified.
Teams are addressing the problem currently.
Oct 23, 11:39 SAST

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Order completion issue.
Resolved - A bulk rehydrate of the affected orders has been performed.
Oct 19, 08:36 SAST
Monitoring - A degradation in Eventstore resulted in some deliveries not being in the correct state. This problem has resolved, we are busy monitoring the situation and fixing the orders affected.
Oct 19, 08:09 SAST
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